Exceptional Service from Kathy, who responded to my initial email enquiry very quickly, answered all of my questions and sent me a payment link for the wall panels. The panels turned up a few days later in perfect condition and they look superb!

John Smith @johnsmith
November 29, 2023

I have edited my original review having (finally) been contacted by a very very apologetic customer service who took the time to call rather than email. The issue has been resolved quickly and I very much look forward to installing the slatwall I ordered!

Annie Lee @annielee
January 24, 2024

Easy ordering and items came within the delivery slot confirmed at the point of sale. Installation was very easy and wall looks great!

John Doe @johndoe
January 24, 2024

Ordered the 3D reclaimed wood, wall panels and they are of great quality. Delivery was quick after they received stock and kept updated at all stages. Wall panels were easy to glue to wall. Great item.

Annie Lee @annielee
January 19, 2024
Used waterproof slat wall under and around staircase Looks great. Easy to apply but cutting can be problematic due to products being plastic based Walls need to be true
May 23, 2024
Even though there were a couple of initial hiccups, these were dealt with swiftly and effectively. It's the humans that make a business and the fact that you can speak to someone locally that wants to engage and sort it out is great. We will definitely use Naturewall again, the product is fabulous, my husband has created a superb wall with 3 hidden doors and it looks amazing. Thank you.
Yvonne Goodwin
May 17, 2024
Excellent quality Very pleased with the panels we ordered. The quality is excellent and now in situ and looking very good. Delivery was made in good time from ordering.
Ann Chapman
April 22, 2024
Bought two 3 metre lengths of deep walnut acoustic slat wall panels, arrived 2 days after ordering. Arrived in perfect conditioned and was very easy to put on the wall, we screwed and glued as the wall was not perfectly flat but no problems at all. Would definitely buy from Nature Wall again.
JCarter
April 10, 2024
Great product from a very helpful company. (Sorted a specific delivery date with Rachel). Good quality product exactly as described. Bought 3 panels, and loved them so much, immediately bought 2 more. Easy to cut and fit, even for a novice. Highly recommended
Dean Edwards
April 11, 2024
T&G panels used for walk in larder/pantry. They were really easy to attach to the wall and look super fab. Will defo be ordering again for an other project very soon!
Liz Johnson
April 30, 2024
Really helpful staff you can talk to for advice. Samples arrived very quickly. Order placed one evening and was dispatched the following day. Careful packing of products ensured no damage. Sturdy product unlike competitors, easy to fix to wall using their glue. Looks fantastic, so pleased we decided to use Naturewall. Highly recommend.
Pauline
May 01, 2024
We are so impressed with our Naturewall panels. We used them to up cycle an old built in wardrobe and they have totally transformed the room. They were also really easy to put up, even with our limited DIY skills.
Joann Boland
May 14, 2024
Ordered 2 samples of slat wall panels that arrived very quickly. Decided on the best colour match and ordered the full sizes we required. Excellent quality and the delivery was super fast. I would highly recommend this company for quality, delivery and pricing.
Lorna Bremner
May 02, 2024
Really happy with this purchase. Ordered the sample to check the colour and just fell in love with the charcoal slats. We have ordered them for our living room to give it a boujee feel. Fast delivery and sturdy product! Really happy with them and 100% worth the money.
Customer
May 15, 2024
Naturewall Acoustic SlatWall just the best quality! Naturewall products are of great quality and their Customer Service and Care is exemplary
Su
May 01, 2024
Really helpful staff when I needed to add to the order. Arrived very quickly. Packaging was damaged in transit but no damage to the panels. Looks really good on the walls and so much better than cheaper panels.
Ann Allen
April 18, 2024
We ordered 6 individual 3metre strips of oak extremely well packaged and sent out within days. However they lay in the courier’s despatch centre for a few weeks. After contacting Naturewall they contacted the courier and our order eventually turned up. We are very pleased with the product and it’s perfect for our project.
Hazel McCann
March 19, 2024
Easy to order, updated throughout - even messaged to say may take longer than usual due to high demand but arrived promptly in good condition. Wouldn’t recommend using glue to secure to wall - it didn’t work for me but black screws and wall plugs worked perfectly and couldn’t see them. Throughly recommend.
Gemma
March 20, 2024
Delighted with quality of product, my joiner said it was the best he has worked with. Really quick delivery
Customer
May 08, 2024
Product arrived quickly and looks like great quality. I’ve yet to install it, but made the most of the sale so I have it to hand for my kitchen refurbishment.
Rowena
April 17, 2024
From enquiry, to delivery, to the product itself, everything that Naturewall provided has been 5 star from start to finish. I cannot thank Frazer Connelly enough for his professionalism in helping me design the perfect media wall.
Jack Tully
April 23, 2024
After trying a few samples from various manufacturers Naturewall was by far the better quality with fully bonded wood to backing board, this made cutting very easy with fine hand saw (recommended) A slight delay in delivery but probably due to high demand, also packaged very well in extra strength cardboard covering ensuring a damage free straight product.
Paul Smith
March 20, 2024
Easy to order and kept up to date at all times. Product is exactly as described, very good quality compared to others and so easy to fit and looks great in my office. I had a minor issue of my own making and Naturewall sorted it quickly and easily with no question. Highly recommended.
DR
April 11, 2024
I achieved excellent results with such little effort. Easy to cut although a bit wobbly if you only have 2 hands so clamps would make the job even easier. I used adhesive to fix mine to the wall and is does the job very well. However Gripfill left it's nasty odour lingering for a few days. Excellent finish to the slats which adds a bit of style to my room. Plus I have the benefit of sound proofing.
Mark Francis
April 02, 2024
Ordered samples first which gave me a clear idea what I was looking for, once I got them I was satisfied then proceed to order which tiles I wanted made easy by Naturewall quick and easy thank you
Janet Lindie
April 19, 2024
Our wall slats arrived on time and the installation was very easy. We love the warm tones it brings to our new lounge room and, the sound is nicely absorbed and makes the room feel cosy. I was very impressed with the quality and would most definitely use Nature Wall again. I had some questions over the ordering period and reached out to customer service who were super helpful gave me a quick response. All in all I received 5 star service and a 5 star product.
Mrs Weeks
March 22, 2024
My overall experience with the company was fantastic from start to finish. The quality of the panel are great and easy to work with. Their customer service team Chris and others were fantastic too as I had a slight issue with the delivery of the panel and some damage initially however this was not down to the company’s fault. They managed to replace my damaged panel with not issues and in a quick turnaround time too. I would highly recommend the company for their business and their products. Thanks again.
Graham Reilly
March 25, 2024
Waterproof Wall panel Found price very competitive and staff helpful when I had to contact regarding delivery
Gary Gladdish
May 02, 2024
Fantastic product! Really pleased with the result. Thanks naturewall! Will definitely use you again in the future!
jodie
April 15, 2024
Having installed other makes, which are stapled, the battens become flimsy when cut. Naturewall panels were fully bonded so they don't fall apart, which is excellent. I will definitely be recommending Naturewall to others.
irfan beg
April 19, 2024